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WILSON. App - Release 1.89.1

WILSON. App - Release 1.86.0

WILSON. App - Release 1.92.0

How can I add a required qualification to an existing shift plan?

WILSON. App - Release 1.98.2

Introduction to Shift Plans

WILSON Release Notes - R26.3

WILSON. Portal - Release R23.23

WILSON. Portal - Release R23.28

WILSON. Portal - Release R23.29

Discover WILSON’s Full Feature Set

Create Services

WILSON. Portal - Release R23.26

WILSON. Portal - Release R23.27

01 Account aktivieren und initiales Passwort festlegen

00 Erste Schritte in WILSON

WILSON. Portal - Release R22.12

WILSON. Portal - Release R22.15

WILSON. Portal - Release R22.16

WILSON. Portal - Release R23.30

WILSON. Portal - Release R23.22

WILSON. Portal - Release R22.14

WILSON. Portal - Release R23.20

WILSON. Portal - Release R23.19

WILSON. Portal - Release R23.21

WILSON. Portal - Release R22.13

WILSON. Portal - Release R23.25

02 Welcome Tour

04 Zeiterfassung

Contact

07 Kalender

08 Feedback & Hilfe

03 Schicht starten

Creating Custom Payroll Rules

Organisational Units

New article en 54

06 Offline Verhalten

09 Set preferences

#8 WILSON Practical Webinar - Are you still struggling with Excel, or are you already planning with AI? New AI features in WILSON - 28 May 2025

#12 WILSON Practical Webinar for Railway Construction Supervisors and Safety Officers - From Shift Planning to Invoicing - 18 November 2025

WILSON Release Notes - R25.9 

How to use WILSON – Optimizing your user experience

Welcome to WILSON 👋

#9 WILSON Tech-Check: Streamlined billing preparation in WILSON - 22 August 2025

#11 WILSON Feature Spotlight - In Focus: Shift schedules, shift attachments, absence comments, shift reports, contracts & cost centres - 28 October 2025

Reviewing and sending of timesheets

Monthly Overview of Working Hours, Premiums and Time Accounts

Display issue when saving shifts

Carry Over, Pay Out, or Balance Overtime at Year-End

Automatic transfer of remaining vacation days to the following year

New product logic for agreements

Update on mobile app issues (March 2026)

WILSON Release Notes - R26.1

Improved Real-Time Time Tracking in the WILSON App

WILSON Release Notes - R25.16

Project Overview And Hour Contingents

WILSON Release Notes - R26.2

Problems with Submitting Shifts

#7 WILSON Practical Webinar - How MEV optimised their qualifications management - 8 April 2025

#10 WILSON Feature Spotlight - In Focus: Demand and Shift Planning, Payroll Rules, Shift Optimisation - 9 September 2025

#13 WILSON Feature Spotlight – Mobile App Optimisation, RAILIZER Integration and WhatsApp – 24 February 2026

#14 Practical Webinar: WILSON x LTE Germany. Digital HR processes in day-to-day-work – 19 March 2026

WILSON

Administration and Configuration

Company Settings

Competency Management

Route Knowledge

Personellplanning

Absence Management

Shifts

Servoces

Mobile App

Time Tracking (Live Shift)

User Management

Integrations

Automation

Billing

Qualifications

Here we show our latest releases in WILSON portal and WILSON app

Release Notes

Releases 2023

Releases 2022

WILSON. App Release

Webinars

Articles

FAQs

Tutorials

<p>It can be challenging to keep track of everything WILSON has to offer. To see whether WILSON is the right SaaS solution for your workforce planning and scheduling needs, explore our continuously growing list of features.</p><h3>User Management</h3><p>Easily add, edit, and remove users within the platform.</p><h3>Administration &amp; Configuration</h3><p>Configure business units, working time models, and labor rules according to your organization’s specific requirements.</p><h3>Qualification Management</h3><p>Manage and catalog employee qualifications, store all relevant documents, and receive alerts before and when qualifications expire. This module forms the foundation for validating shift planning.</p><h3>Project Management</h3><p>Create and manage projects efficiently within WILSON — ideal for mapping and organizing construction sites or customer-specific service rotations.</p><h3>Service Management</h3><p>Import, create, and monitor all types of <strong>services</strong> (Leistungen) in a central dashboard.</p><h3>Recurring Services</h3><p>Group recurring services into convenient series for efficient planning.</p><h3>Service Templates</h3><p>Use pre-built templates for frequently used service types.</p><h3>Open Services Overview</h3><p>Get a clear view of outstanding services and set priorities.</p><hr><h3>Shift Management</h3><p>Import, create, edit, and delete shifts through an intuitive interface. Combine services within shifts as needed.</p><h3>Recurring Shifts</h3><p>Plan recurring shifts as series to streamline your scheduling process.</p><h3>Shift Templates</h3><p>Access pre-defined templates for frequently used shift types.</p><h3>Shift Plans</h3><p>Create and edit plans that assign shifts over a specific time period using a pool of employees. Shift plans can be rolling or fixed and can be edited at any time.</p><h3>Shift Dispatching</h3><p>Assign shifts or shift templates directly to employees. Once you’re satisfied with the allocation, release the schedule so each employee receives their finalized roster.</p><h3>Shift Timeline</h3><p>Visualize shifts on a timeline for a clear overview. Dispatch and edit shifts or open services directly — for example, by adjusting times or adding comments. You can also release shifts to employees from this view. The functionality of the Shift Timeline continues to expand.</p><hr><h3>Absence &amp; Leave Management</h3><p>Manage employee absences and vacation requests efficiently. Set and adjust vacation allowances directly in the system.</p><h3>Smart Driver Search</h3><p>Find the best-qualified employee for each shift using an intelligent algorithm that evaluates both mandatory criteria and preference scores (SmartScore and PrefScore).</p><h3>Real-Time Shift Validation</h3><p>Validate shifts instantly to minimize planning errors.</p><hr><h3>Operational Reports</h3><p>Allow on-site staff to report delays or damages directly to the operations center.</p><h3>Operations Board</h3><p>A central dashboard for managing and monitoring ongoing operations. It highlights shifts with issues — such as qualification violations, working time breaches, or unassigned shifts. The Operations Board’s functionality continues to grow.</p><hr><h3>Time Tracking (Live Shifts)</h3><p>Capture working hours in real time via the mobile app to ensure accuracy and transparency.</p><h3>Working Time Management</h3><p>Review, edit, manage, and export employee working hours efficiently and transparently.</p><h3>Employee Preferences</h3><p>Take employee scheduling preferences into account to improve satisfaction and engagement.</p><hr><h3>Payroll</h3><p>Automate payroll processing and ensure accurate, transparent compensation.</p><h3>Employee Time Accounts</h3><p>Track working time balances, manage overtime payouts, and send timesheets to employees.</p><hr><h3>Customer &amp; Partner Management</h3><p>Manage and communicate effectively with your customers and business partners.</p><h3>Service Billing</h3><p>Ensure all completed services are correctly billed and generate invoices in PDF or CSV format.</p><h3>Invoice Management</h3><p>Manage all invoices centrally and monitor on-time payments.</p><h3>WILSON Share – Service Collaboration</h3><p>Share services securely with trusted partners for seamless cross-company collaboration.</p><h3>Integrations</h3><p>Connect external tools and services to extend functionality and increase efficiency.</p>

<p>To ensure a smooth start with WILSON, we recommend working through the following steps. This will help you set up the system efficiently and get the most value from its capabilities from day one.</p><hr><h2>Create users</h2><p>Start by adding all relevant users to the system. This will typically include all employees, drivers, controllers, planners and team members who will be working with WILSON in day-to-day operations.</p><hr><h2>Set up competencies and qualifications</h2><p>For each user, you can store relevant competencies such as certifications, traction or rolling-stock knowledge, route knowledge, or site approvals.<br>This creates the foundation for better planning and allocation, and enables WILSON’s intelligent features such as driver matching and shift validation.</p><hr><h2>Create organisational units</h2><p>Organisational units represent parts of your business, for example departments, depots, projects or locations.<br>This is particularly important if multiple teams or sites are using the system. Organisational units are also used to control access rights and permissions within WILSON.</p><hr><h2>Manage services</h2><p>In this section, you define the services you deliver to your customers – for example train services, possessions, site coverage or other operational activities.<br>Having services defined clearly and consistently makes downstream planning and customer billing significantly easier.</p><hr><h2>Create and manage shifts</h2><p>Here you create internal work assignments for your workforce. You can link shifts to the previously defined services, as well as add additional activities such as briefings, travel time or standby duties.<br>Shifts can also be created without linking them to a specific service where required.</p><hr><h2>Shift series and rostering</h2><p>Using the dedicated module, you can create recurring shift patterns over a defined period and at set intervals.<br>You can also build and roll out rolling rosters for a defined timeframe, which is particularly useful for long-running projects or framework contracts.</p><hr><h2>Shift timeline and intelligent driver search</h2><p>This is where planners and controllers assign staff to shifts. Assignments can be explicitly approved before they are finalised.<br>Once approved, employees receive notifications directly on their smartphones.</p><hr><h2>Live shift</h2><p>The Live Shift feature is designed for operational staff on the ground. Employees can record their working time live during the shift.<br>Using chat, comments and operational reports, they can stay in direct contact with planners or controllers throughout the shift.</p><hr><h2>8. Add-on modules</h2><h3>8.1 Payroll</h3><p>Based on recorded working times, the Payroll module supports the preparation of payroll data for employee remuneration.</p><h3>8.2 Billing</h3><p>With the Billing module, you can invoice your customers for delivered services, based on recorded working hours and completed activities.</p><hr><p>Once you’ve completed these initial steps, you’ll be well prepared to take full advantage of WILSON.<br>If you have any questions or need support, our support team will be happy to help. We wish you a successful and productive start!</p>

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